Effective Date: August 1, 2025

At CR8V LLC, seating for our events and masterclasses is limited. Once a ticket is purchased, that space is blocked off and reserved exclusively for you. For this reason, our refund policy is limited as outlined below:

1. 24-Hour Refund Window

Customers may request a full refund within 24 hours of purchase, provided the event date has not yet occurred and the attendee has not participated.

Requests must be made in writing (see Section 3 below).

2. Non-Refundable After 24 Hours or Attendance

After the 24-hour window has passed, all ticket sales are final and non-refundable.

If the event has already been attended, no refunds will be issued under any circumstances.

3. Store Credit Option

If you are unable to attend your scheduled event after the 24-hour refund window, you may request a store credit to apply toward a future workshop.

Store credit requests must be made in writing before the scheduled event date.

Store credits are non-transferable and must be used within 12 months of issuance.

4. How to Request a Refund or Credit

All refund and credit requests must be made in writing to:
📧 mundo@dealswithmundo.com

Please include your order number, purchase details, and whether you are requesting a refund (within 24 hours) or a store credit.

5. Processing of Refunds and Credits

Approved refunds (within 24 hours of purchase) will be credited back to the original payment method used at checkout.

Refunds may take 5–10 business days to appear on your statement, depending on your bank or card issuer.

Store credits will be issued electronically and applied toward your account for future use.

6. Contact Us

If you have any questions about this Refund Policy, please contact us at:

CR8V LLC
116 Agnes Rd, STE 200, Knoxville, TN 37919
mundo@dealswithmundo.com
(254) 824-8117​